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Customer reviews of M Cars

At M Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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M Cars

M Cars

Based on 138 customer reviews

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  • 5

    Great car buying experience

    By Jenny G on 13 May 2017 | Purchase not verified

    We had been searching for a Focus ST for ages and were delighted to find this one advertised. Andrew was a pleasure to deal with from start to finish. A phone call and small deposit meant he took the car advert down so we could go and view it at the weekend. Car was exactly as advertised. Andrew was very truthful, honest and pleasant. Took the car for a test drive before buying it. Andrew sorted all the paperwork out with no hassle. Really pleased with our purchase. Wouldn't hesitate to recommend this dealer, or go back to him in the future .

    Reply from M Cars on 14/05/17

    An absolute pleasure to meet all three of you, your husband's face was a picture when I told him to keep accelerating up the hill, enjoy the car

  • 5


    By natasha a on 27 March 2017 | Purchase not verified

    My mate bought me a car from here to learn to drive in a BMW 318 which I couldn't find fault with it was exactly as described and I passed my test but then the insurance went through the roof so I had such a good experience dealing with M cars and Andy we rang him and asked if he had anything smaller and better on insurance he said he had a few small cars in and would do us a deal so we went through and came away with a Renault clio which again was as described with a full years mot I can only say after dealing with M cars twice in such a short space of time I would recommend anyone looking for a first time or any other time car that's value for money try M cars I don't think anyone will be dissapointed

    Reply from M Cars on 31/03/17

    nice to meet you both again

  • 5

    Top seller

    By Matt P on 08 March 2017 | Purchase not verified

    Great seller , friendly comms , honest and straightforward purchase Really happy with car , solid motor with full history for a fair price Nice one.

    Reply from M Cars on 09/03/17

    HI Matt, likewise, great guy to deal with

  • 5

    Excellent customer service

    By Emily H on 25 February 2017 | Purchase not verified

    Andrew was fantastic, went above and beyond to make sure I ended up with a car that worked. Reliable, honest, highly recommended.

    Reply from M Cars on 27/02/17

    thanksk Emily, we got there in the end (Alaskan girls rock)

  • 5

    wouldn't recommend based on my experience

    By charlotte b on 17 February 2017 | Purchase not verified

    Bought the ford focus in december 2016 for £1000. Day after i bought it I paid out £300 pounds for break pipes and a new exhaust even though the advert stated it had just had a new exhaust. Also, the passenger window didn't open, needed a new motor which i didn't get fixed. Jan 2017 (7weeks after buying it) the gearbox was playing up, I had it recovered back to the dealer to repair it and approx 2 weeks later I got it back. Although a refurbished gearbox had been put in the problem was still there but the car was actually cutting out at this point, the same day I got it back. I asked for a refund and was given £700 back taking the used mileage into consideration and the dealer recovered the car at his cost this time. I personally never saw anything to suggest it was used as a mobility car but maybe i missed something, I was under the impression that mobility cars are usually kept in good condition. I then took this dealers advice and bought a 'new car for peace of mind'.

    Reply from M Cars on 18/02/17

    Hi Charlotte, I feel your side of things is a little unfair. 1 New brake pipes, the MOT station I use are also used by the local authority for taxi tests so I feel they are a trusted source, they advised brake pipes but at no point suggested replacing, I asked you to bring the car back but you pointed out it wasn't a possibility due to the distance. 2 Automatic gear box, the box did fail but you had covered almost 3000 miles in the 2 months you had the car, the car was booked in whilst areconditioned box was sourced and fitted, the garage along with myself continually pointed out we would like the car for a few days for road tests to make sure all was well but once again it wasn't convenient, I spent almost £700 attempting to put right an issue on a 15 Year old Focus which I think is above and beyond my duty of care Once again I can only apologise you were left unimpressed but I feel I tried my best at all times

  • 5

    Great Service

    By Owen W on 11 February 2017 | Purchase not verified

    I recently bought a car from M Cars. It was my first time buying a car and Andrew provided a genuine experience. I was provided with key information and all documents before buying the car. Andrew even got the coil spring fixed before buying. A genuine honest salesman, thank you for your service!

    Reply from M Cars on 12/02/17

    Thanks Owen, nice to meet you and your partner.

  • 5

    met a decent car trader for once

    By stan M on 08 February 2017 | Purchase not verified

    I went to see a bmw they had advertised expecting the usual from a trader but I was very surprised after meeting Andy and him showing me round the car it was exactly as described there was no pushing I got what I expected for my part ex and came away satisfied I would certainly recommend him to anyone looking for a value for money car and definiatly do a deal with him again

    Reply from M Cars on 11/02/17

    Pleased you're happy with the BMW, it was a nice car

  • 5

    Happy with my purchase

    By Paul B on 29 November 2016 | Purchase not verified

    Bought a Citroen on Sunday (27th Nov) from M Cars. Helpful, friendly salesman. I Was working but was able to make an appointment to have a test drive on the afternoon. Car (2004) seems to be in very good condition for its year. If it lasts until the MOT in March then I will be delighted.

    Reply from M Cars on 29/11/16

    A pleasure to meet you and your father, nice and easy to deal with from my side as well, I will buy the car back when you're/if you're ready to change

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